Legal information

Refund Policy

Requesting a refund

For a refund or billing enquiry, contact support using your checkout email and order number. Explain the issue so the team can identify the order and review the request. Never send a password or full payment card details.

Review and applicable rights

Eligibility and any processing timeline depend on the purchase terms applicable to your order, its payment status, and applicable law. Mandatory consumer rights remain unaffected.

Contact

Contact us with questions about this policy or requests relating to your account and orders.

[email protected]